Software built to fit the way you actually work.
Designed hand-in-hand with the operators who use it. If the off-the-shelf stack doesn't fit your operation, we build what does.
Software has changed. The businesses using it are pulling ahead.
You built a business that runs on a specific way of working. The tools you can buy were built for a wider industry, then customized as far as they'd bend. Some of them do parts of your operation well. None of them run the whole thing. Your data is scattered across the tools you've bought over the years and the shortcuts your team invented to make them work. The reports you actually need get pieced together on Monday morning.
You could keep working around what you have. That's what most companies do. It's also what puts a ceiling on how much the business can grow before the operational friction becomes the constraint.
AI has changed what operating software can do. That's not a five-year story. It's happening this year, in the businesses that figured out how to put it into their operation. The ones that get there first are the ones who will define what running a business in your industry looks like for the next decade.
We were the operator first.
Congaree Systems started in the field. Our co-founder owned a services business with the same operational mess we now help other operators fix. When he couldn't find anything on the market that fit the actual work, we built it ourselves. Small wins in the first few months compounded into a transformation of how the business ran and what it earned.
That software runs across dozens of commercial locations under our Drawbridge brand today.
We do the same thing for other services businesses. Watch how the work moves. Build the software that fits. Keep improving it as the business evolves.
How we build with you.
We learn the operation
We spend real time in the business. We watch the work happen. We ask what the software should do that it doesn't, and what it does that gets in the way.
We build the software that fits
We build software shaped around the actual work. AI is part of the operation, watching for the right moments to surface information, guide the next step, coach your team the way a patient trainer would, and handle the tasks your team would otherwise stop to do.
We keep refining
As the business evolves, so does the software. New friction shows up, we clear it. Your team keeps up with what your customers and market expect, and delivers better work with less effort per hour.
What we've built so far.
Drawbridge
Escape room operations platform. Computer vision, live audio, and device control combine with operator software and real-time reporting, giving owners visibility from anywhere and the data to make decisions in the moment. Running in dozens of commercial venues across the US, Canada, and the UK.
drawbridgesolutions.com → Asset management platformSteadwell
Software for the operators who maintain the assets of high net worth individuals. Homes, vehicles, boats, and everything else that needs coordinated care across service providers and owners.
steadwell.estate → Practice platformBarristerBot
Built with estate planning attorneys. Takes the client workflow from the audio recording of the first meeting all the way to a finished estate plan.
Ask us about it →Is this a fit for your business?
We look for a distinctive kind of operator. You are likely a fit if:
You run an established, profitable services business. Your team works around the software's limitations because none of the off-the-shelf tools fit how you actually operate.
Your industry has spot solutions but no operating system. There's software for the hard parts, like claims or scheduling or billing. There's nothing that runs the whole business end to end. The gaps between the point tools are where the friction lives.
You can see what modern software could do for your operation. You just aren't sure how to get from where you are to where you want to be.
Tell us what's slowing you down.
A direct conversation about your business, where the friction lives, and whether the way we work is a fit.
Columbia, SC 29201
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